At Arna Fashions, we are committed to ensuring your satisfaction with every purchase. Please read our Shipping, Returns and Refunds Policy carefully to understand the conditions and process for returning a product.

Shipping

Your order will be delivered to you within 7-15 working days after you place an order.

Eligibility for Returns

We have a 7 day return policy, which is calculated from the day the item is delivered to you. You have to contact us at sumitrarsumi606@gmail.com or send an whatsapp message to 9591461982 for product return request within 7 days after you receive the product

We accept returns only in cases where:

  1. The product has a manufacturing defect (e.g., stitching errors, fabric flaws).
  2. The product has been damaged during delivery (e.g., tears, stains, or other visible defects).

Returns will not be accepted for reasons such as incorrect size selection, change of mind, or general dissatisfaction unrelated to defects.

Items sent back to us without first requesting a return will not be accepted.

How to Initiate a Return

  1. Contact Us: Send an whatsapp message to 9591461982 or directly call 9591461982 within the return window.
  2. Provide Proof: Include your order number, clear images of the defect, and a brief description of the issue.
  3. Approval: Once your request is reviewed and approved, you’ll receive instructions for returning the product.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sumitrarsumi606@gmail.com or send an whatsapp message to 9591461982.

For any questions or concerns, please reach out to our customer service team at 9591461982. We are here to assist you and ensure a hassle-free experience.